Atteridgeville Clinic Complaints

Good day

I Shadi Selepe have experienced bad attitude and bad service from the same person twice.the first incident I had with this lady was when I went for my HIV test and she assisted me with that, the problem started when I got into the room when I greeted her she did not greet me back she immediately asked for questions regarding HIV test which I did not have a problem with, mind you she was chewing gum throughout so after that we did the test when the results came out I wanted to take a picture of them so she pulled the test away from me while she was on a phone call and after her phone conversation she said to me "what are you doing?" Then I replied...I just want to take a picture of my results and she said no it's a window period.which I don't know what that means so I thought its something to do with my menstruation cycle so because she did not explain the window period I said to her...after my menstruation I should come back and her reply was "who said anything about your menstruation cycle" and I said...but you she window period and she said just come back after six weeks this was on the 9th December 2017.the second incident that I had with the same laby was when I came for migraines so I walkedd in the clinic and waited at the help desk where I have to get the time that I entered the clinic and she comes to assist me she set down on her chair and staired at me so I greeted her n she shook her head whiles stairing at me so I ask politely asked her for the time and she asked me what I came to the clinic for, I told her that I have migraines so she gave me the time.me not knowing that the procedure has changed in the clinic I went to sit down fortunately on the correct queue not knowing that I need to have a number as well because the guy before had a number and the time so did everyone else in the queue and they got the number from the same lady who gave me the time she I went back to her and asked her about the number which everyone has and I don't have and she said what number do you need because everyone has for a different purpose and I told her that the person before has a number so does everyone else she why am I different to all of them that was the question I needed an answer to but instead of her answering me she just gave me a number and I ask her the same question again and she said...I gave you a number so go and have a seat. Because I felt disrespected I than ask her for her name and she said do you want my name...I asked her for her name again and then she looked down and shook her head, unfortunately she didn't have a name badge but I remembered her name from the previous time when I went for my HIV test, Her name is Katlego but I didn't know her last name...I am honestly not happy with how she treated me she doesn't have a good attitude at all this was on the 8th January 2018.

Yours faithfully
Shadi Selepe