Converge FiberX - Laguna Complaints

Philippines - Reliance IT Building, 99 E. Rodriguez Jr. Ave, Brgy. Ugong Pasig City
+632 8667 0848

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Consumer Complaints ( 1 )

SENDER
Elizabeth Roque
April 10, I inquired to one of your fb pages for connection. However, this page was very unresponsive and inconsistent with their information. Given that I immediately comply all the requirements needed, my account only got verified last May 5 (yes, it took almost a month!) May 7, I made my full payment to proceed with installation. And now it’s been 15 days since I made may payment and still, no installation has been made. I know were still facing this pandemic but my waiting time is completely insane and ridiculous! Technically, I’m road to 2 months waiting just to have a connection with you guys! Please fix this! I badly need it so I can work from home.
ACCT #: 1060702026753
Comment
COMPLAINT #3199 - Service Issues