Eternal Plans Incorporated - Head Office Complaints

Almost 2yrs or more since ng matapos maiprocess at maipasa lahat Ng reQuirements para maclaim Ang educational plan para sa anak ko, lagi sagot sa office calamba branch follow lang po uli tayo. Nagkaroon Ng pandemic, lockdown, then after that sagot na samin nung nagfollow up kami.. Wala pong process na Ng claim kasi bagsak ang trust fund. 2yrs npo namin naipasa lahat ng requirements,pera na lang po inaantay nmin. Hanggang kailan po kami mag aantay. Sana po maunawaan nyo at matulungan.

Hi sir/ maam last year pa po kmi wla received tagal na po kmi nga wait po sana po matulungan po kmi kasi wla na kmi asahan sa help sa educasyon ng anak ko kasi na hati ang sweldo namin sana ma tulungan nyo kmi salamat po.

Hello I, am Jeason Clive Juanico from Iloilo City It's almost 3 years already when my Educational Plan reached Its Maturity Date I got my first cheque from them last November but until now I did not receive any updates. Please do help me with this because I really need money for my school since It's pandemic.

Good day!

My name is Jeannalyn Bayubay Jumawan. I am a beneficiary of my deceased grandfather Francisco Bayubay. I didn't receive my educational plan for the last three consecutive years.

Hoping for your immediate action.

I am Rogelio Mandapat asking for the cheque for the educational plan of my son Alvino Gerald Mandapat from 2018 for 2nd semester up to present.

Until the present time I have not receive any confirmation or update whatsoever for the status of my claim.

I shall be glad to hear about the above concern the soonest possible time.

Thank You,

Rogelio Mandapat

Hi, good day!

My grandmother's plan was already fully paid last 2009. And she has been a planholder since 2004.

Now that she is in her 73 years of age, and needs medication. Can we request for a refund or an exchange to her plan? Since it has been 16 years.

Thank you.

Unclaimed EDUCATIONAL PLAN For Mary Angelica A. Dayo (scholar, 3rd year student)
Since 2018
Please acknowledge,
Thanks...

Im Minviluz Delos Santos asking for my check for my pension plan never been receive but transaction been process for long time and my daughter Rodiluz De los Santos withdrawing thé educational plan of her niece Reigh Andrei De los Santos but we already sent all the requirements and the original policy is with them already but long time alreadt didn’t hear anything from them. We can’t even find there contact no. And even there office here in bacolod . They don’t even give notice or advice to the client. Please follow up or else we will make an action to report your office to Tulfo in action or Duterte hotline. Kindly contact us what’s happening

I would like to follow up the claim benefit for my son Valex A. Balagot. Please be informed that my son died last October 12, 2018 and I have submitted all the pertinent requirements in your San Fernando, La Union Branch anent thereto last December 2018.

Until the present time I have not receive any confirmation or update whatsoever for the status of my claim.

You may contact me at 09478542789.

I shall be glad to hear about the above concern the soonest possible time.

Thank you.

MARIDEL A. BALAGOT

its been more than two years ive been waiting for eternal plans to release of my lumpsum and they always tell me its still being processed. i already sent the necessary docs in 2017 and sent again last year for the processing but up to now there is no clear response from them

My mom died last January 25, 2019. Eventually,I passed the necessary requirements for her death claim for whom I am her beneficiary. It's been a year and more but still were always asked to do follow ups.Now, we are experiencing a pandemic, we do understand that many business establishments do close because of this. But now Manila is under GCQ and we are hoping at least there's someone that we can address our issues concerning our claims. Please do something about these , I read a lot of complaints about your services.

Dear Ma’am/Sir,

I am Benita Remolana, the wife of Mr. Elvis Remolana a plan holder of ETERNAL PLANS. Inc. I’m from General Santos City, last October I received the check from the lumpsum of my husband’s pension plan but the time I got from Davao Branch I found out lapsed it’s six month’s validity.
I’ve done a lot of follow ups until now they did not return the replacement check to me. I’m begging for a help from your good office to pay attention to my complain. That amount will be a big help to me especially now with this pandemic. This is my contact number 09392838647 and 09164042557.

Sincerely yours,
Mrs. Benita Remolana

its been more than two years ive been waiting for eternal plans to release of my limpsum and they all always tell me its still being processed.

I, Joemarie Estoque Quanico and my husband Robert Quanico have submitted a letter with complete documents to Eternal Plans, Inc. last July 22, 2018 requesting for withdrawal of our pension plan that has already been fully paid since January 29, 2007. We have been constantly doing follow ups through phone, which is very costly on our part. We are from Antique. But until now, in our despair, it is already May 26, 2020 and yet we haven't received any response from you, Eternal Plans. We really need our money so badly especially in this time of pandemic. We trusted our hard earned money to Eternal Plans and we expect that they will also be responsible to give what is due to us. I hope that this concern will be acted upon immediately.

been waiting for payments, educational plan for 2 semesters of 2019 and now 2020 covid pandemic you all still alive?

Good morning, i am writing this letter to rise my concern about the death claim of my sister Alfonsa Nacario. She died last December 17, 2018. His husband found out that she had eternal Plan after cleaning her stuff.. We (my brother and I) decided to claim the death claim or refund, this can really help my family.. We secured the requirements immediately and pass to the eternal Plan (located in jones avenue ) march 2019.. Until now we didnt receive ang refund from eternal Plan.. I hope you can help my problem..i hope you can reply my letter.. Thank you and God bless..

I did not receive any payment for my daughter’s 2 Educational Plan for the ff school years:
Contract# 028939
SY 2017-2018 -no payment whole yr
SY 2018-2019-no payment for 1st sem

Contract # 030284
SY 2017-2018- no payment whole yr
SY 2018-2019-no payment for 1st sem

Its almost 2 years and I have not received the lump sum of my pension plan. They promised me that it will be release within 6 months to 1 year but sad to say its almost 2 years. My sister keeps on coming back to the branch in Cagayan de Oro and they keep on saying it is still in the accounting department in Manila. My son also have not receive the educational plan for 2 semester now. I want to make it sure that it will be release before i comes home to Philippines. Waiting for a prompt action in this matter.

My son educational plan is already mature,we are still waiting for the money for a year now.please take action asap

I would like.to complain regarding the late release of Pension planlumpsum of my late husband Mr.Elvis Remolana
I am Benita A.Remolana widower of Mr. Elvis Remolana
Hoping you can help me.

Thank you
Mrs.Benita Remolana