iBSmartify Nigeria (InksNation) Complaints

Nigeria - No. 19, Posukoh Quarters, via, Joseph Dosu Way, Badagry, Nigeria, Badagry
+234 810 4277 484

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Consumer Complaints ( 73 )

SENDER
Ismaila Yusuf otaru
Good morning, pls I have been troubled to login into my account with the username Yhuznim, pls I will be delighted if u can be of help to me tnk
Reply by Salaudeen latifat opeyem on 13 November, 2020
Pls am trying to login into my account is saying Gmail or password does not exist what can I do pls
Reply by Musaogwu on 24 November, 2020
Please I have problem with my inks account and am trying to do forget password and I don't know wat is frustrating me not to check so please how can I reset my account thank
Reply by Akindiji peter oluwatosin on 30 November, 2020
Pls I was unable to login into my account
Comment
COMPLAINT #7737 - Other Issues
SENDER
UNYAGH IORAKPEN
I have open my account with a user name. UNYAGHIORAKPEN.
AND PAID TO ACCESS BANK.
And have sent the payment details to the the WhatsApp provided accordingly and there is no response from the admin and as Well I can not access my account please me out.
Reply by Donan Sabo on 19 October, 2020
I have same issue of activation since September with the username DONANSABO and till now my account has not been activated
Comment
COMPLAINT #7543 - Customer Service Issues
SENDER
Oluwatoyin kayode
Hello my name is oluwatoyin kayode my username name is klauz I made a payment since October 2 and it has not reflect on my account since
Comment
COMPLAINT #7264 - Billing or Collection Issues
SENDER
Don Progress Izekor
I registered with inksnatkion on Wednesday 7th of October, 2020. and paid 1k to the account that was provided for activation and send my prove of payment to the whatsapp number that was also provided in the sit, till this moment I haven't been activated.
Comment
COMPLAINT #7248 - Refund / Exchange Issues
SENDER
Oluwatoyin kayode
Hello I log in in my account and u say a account number so I paid to the number and I send my message of my username name and payment receipt to the number but it has not refer on my account since then
Username klauz
Comment
COMPLAINT #7219 - Billing or Collection Issues
SENDER
Morakinyo David
I Morakinyo David with username:MDAVIDSUNDAY is unable to login to my account dashboard and same happens with my brother's account with username:ADEAGBOSUNDAY that activated his account yesterday.
The site is displaying email or password is not exist even while trying to reset password.
It will be a great pleasure if you help us.
Reply by onyekachi Goodluck Okwandu on 13 October, 2020
Pls my username and password can no longer open my account, and I tried to use forgoten password to see if can recover my dwtails but it keeps on saying error.
Reply by Ogwuche Roseline on 20 October, 2020
Have been trying to log into my account but it's saying E-mail/Password does not exist. Pls what should we do sir?
Reply by James Eneojo Friday on 19 November, 2020
Same complaint from me. Email or password does not exist.
Reply by Gbemisola Adeleye on 22 November, 2020
My account Andel2023 is unable to log in.
Comment
COMPLAINT #7138 - Service Issues
SENDER
Oladeji Timothy
I oladeji Timothy Olajide username oladejitimothyolajide to inksnation have been denial access to login into my account as at Saturday evening. Also payment done for my children registration for inksnation have not been activated till now. Username- oladejioladotun2014 paid into access ibsmartify account on 2/10/2020 (from oladeji Timothy) access bank account,also, oladejioladapo2007 paid into GTB -UWA EMELE 0458519494 paid from ( oladeji Timothy) , also were oladejioladoyin2002 and oladejioladayo1999 whose payment were made to eco bank 4343060656 onyemsechi rejoice account from,(oladeji Timothy) but not activated till now
Comment
COMPLAINT #7091 - Delivery Issues
SENDER
Damilola orisha
I can't remember my password and am to start withdrawing from November 12.have been sending messages to costumer care line for the past 3month now.
Reply by My email address used is [email protected] on 6 October, 2020
I EWETUMO REBECCA FOLASADE username-ewetumorebeccs1968 have forgotten my password. Kindly assist me
Reply by Maryam mohammed on 13 October, 2020
When I login my account he said that email and username is not exist
This is my username:maryam5352 and my email :[email protected]
Reply by MOHAMMED ABDULLAHI BELLO on 13 October, 2020
During registration instead of put male they put female for me I want you to change it for me male on my account
Reply by MUSA YUSUF MAGAJI on 14 October, 2020
(1) During Restoration instead of put Male they put me female I want it to change it male on my account
(2) during registration they put wrong email for me
[email protected]
This is my current email: [email protected]
Reply by Qudus semilu on 11 November, 2020
My account is showing email a and password does not exist
Reply by Oladunni Folasayo Adeola on 13 November, 2020
MY Account Is showing e-mail or password doesn't exist after when I mistakenly clicked on forgot password
Reply by Bakare Asisat on 15 November, 2020
I can't log in to my account it keeps telling me invalid email or password and it the same password and I even wanted to change my password but it also not going
Reply by Oladapo taye muinat on 16 November, 2020
I can't log into my account since 12 November which is supposed to be my payment date. The application is telling me email or username does not exist. Kindly help
Reply by Michael Isaac oluwatobi on 17 November, 2020
Please haven't seen were to put my BVN to verify my account. Please I need ur help
Reply by Michael Isaac oluwatobi on 17 November, 2020
Please haven't seen were to put my BVN to verify my account. Please I need ur help
Reply by Donation olali on 1 December, 2020
I'm Donation Olali,I'm having complaint,during the registration we make made mistake instance of Ariwadum olali is donation Olali, this particular name (Ariwadum Olali) on my Bvn, During the first time the bvn issue comes up.......which I wanted to verify.... I was in process before I stop....but now trying to add bvn no responds Y?
From Bayelsa State
Ogbia LGA
Reply by Blessing Patrick on 12 December, 2020
When you have a message saying that ur email or password does not exist, what do u do in such situations...

From

Blessing Patrick
Reply by Poroye fehintoluwa ayobami on 13 December, 2020
I changed my password and now I have forgotten it pls how can I get to login on my account back.
Reply by Usman inuwa tarfa on 13 December, 2020
I can longin into my account username and password does not exist
Comment
COMPLAINT #6832 - Other Issues
SENDER
Aminu Garba
Good Afternoon Sir/Madam
Since the date I became an agent, I was was unable to make payment with my card details. The error message is always:
Use your customize ID card
And I always use the right Card details.
Other Issues Photo

Comment
COMPLAINT #6748 - Other Issues
SENDER
Umar Muhammad Sani
It was one faithful money, that I wake up in the morning and then try to login but I can't access the wallet any longer.
Please assist me please
Username Umarsani1234
Password 07032299524
Email. Muhammad***@gmail.com
Other Issues Photo

Reply by Nwafor Cynthia kelechi on 11 November, 2020
Login issue
I have registered and I also have my card ready,yet I can't login to my acct.pls help
Username. Cynthianwa60
Password. 123456
Pls help.
Comment
COMPLAINT #6747 - Other Issues
SENDER
Asitonka Ogwama
Please, I tried login into my account during the period of the site upgrade and was told username or password does not exist. And I've withdrawn 2days cash from this same account, so confused at the moment because am yet to get a reply from the customer care WhatsApp line I sent my complain to over a week now. Would be glad if am attended to, because I normally show people my account to make them register.
Other Issues Photo

Reply by Benjamin Ayokunle on 12 November, 2020
Good morning sir/ma, i have a reset password issue when logging in. I forgot my password.
I wanted to pay for my pinkard when it happened. Kindly help,pls
From ekiti state
Comment
COMPLAINT #6714 - Other Issues
SENDER
Waris Olamilekan
I can't login to my account anymore despite money have been dropped and have tried several times to input the correct username and password to check on my wallet this have happened for the past weeks
Other Issues Photo

Reply by Ameloko Felicia. L. on 4 September, 2020
Iwas unable to login to my account.
Reply by Mary on 10 September, 2020
I made payment but no response
Comment
COMPLAINT #5781 - Other Issues
SENDER
Nokubongwa Dlamini
I layed a complain that my lounge suite os starting to crack. On the 17.06.2020 they came to pick up the 2 & 1 div piece. On the 13.07.2020 they delivered the wrong lounge suite the single sofa is broken and the double sofa is like a reject the way it is sewn. They say they did not fix them beacause we said we not going to pay the quaotation for fixing the sofa but since they took the sofa they never called and the sofas that came back are not the same as the one they came to fetch in my house. I'm still paying but no one in the store is helping me with this now I want my money back and I will never buy from them.
Reply by Agbidye Sandra M. on 29 September, 2020
Pls I can't long in my account when I try I get this respond"wrong username or password"
Comment
COMPLAINT #5742 - Product Issues
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