Repco Complaints

Lebanon - Jdeideh, Beirut
+9611892057, +9613725525

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Consumer Complaints ( 1 )

SENDER
Kelvin Surin
I’ll like to bring up a matter of poor, rude and discrimination attitude towards a paying customer. I’ve been shopping in repco for many years. This is the first time I had to receive such a bad service from this store. The person in this situation is JAYDEN, I mentioned to him about the price of a RISLONE Power Steering fluid, priced at $7.09. He had the SMARTS to reply to me of the difference of $0.30 and told me it a different product without checking it thru. After paying the other wrong amount, I walked back to double check and found out I was right of the price being $7.09. At this time I was so upset with this poor customer service, I approached DANIEL, after explaining the situation, DANIEL made the wise decision to correct the situation. I’m very happy with DANIEL ‘s approach and good attitude towards this experience. Well done
Comment
COMPLAINT #508 - Customer Service Issues