Telone Headquarters- Customer Service Complaints

Zimbabwe - Headquarters Runhare House, No. 107 kwame Nkrumah Avenue Harare, Zimbabwe, Harare
(04) 700950

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Consumer Complaints ( 1 )

Chido Masore
Our modem got struck by lightning so when the phone line was fixed we had not realised it since there was no electricity . I then went on to purchase the rollover wifi bundle of $188ZWD . We have asked for assistance from the Hatfield Tel One office since i then got another modem , for them to transfer the money purchased. The area manager said its impossible. Does that mean my money goes to waste I think its very unfair and illogical. My account number is under the phone number 0242 572069
COMPLAINT #2570 - Refund / Exchange Issues