Trust Household Appliances - Head office Complaints

South Africa - 19 Botanic Street King Williams Town Eastern Cape, King Williams Town
+27 83 497 1453

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Consumer Complaints ( 1 )

SENDER
Benjamin Daniels
I ordered and paid for a washing machine from this site. On the delivery date I received an email from the delivery service asking for money. I was suspicious but paid it. No machine. The following day they emailed again asking for an additional amount. I phoned Trust Household and they assured me it was fine. I paid again. No machine. The last I received was an email from the delivery service stating the machine was damaged in an accident and that they would pay me back. It has been two weeks. The delivery contact given goes directly to voice mail, no one responds to emails, and the Trust Household contact number just rings. I believe I've been scammed. Don't waste your money.
Comment
COMPLAINT #1515 - Delivery Issues