Flora Centre staff - Consumer Complaint for Clicks Store - Head Office

I went to Flora Centre and took a faulty base make up. It had no lid. I squeezed it, some product came out and I put it on my neck. I decided that at the price I could not take a priduct which color is incorrect which I would otherwise have purchased. I was told I HAVE to buy the product because I opened it. It hadno lid!! Last week I bought some probiotics at the same store. When I got home the box was empty. I have supportedyour stores for many years but no longer will.