Angry - Consumer Complaint for Iemas Financial Services Co-op

I have settled account with iemas but the debut oder for last went through then i called for follow-up they told me to email my documents which is refund letter,id copy,bank statement on Monday i already done i didnt receive any rospend frm iemas abt my matter than again yeast day i hv iemas my documents again to ref***@iemas.co.za no one responded to my request then again call them this morning one of their consultant told that she help me frm his site.and she confirmed the receiving of my documents,now my life turned to be mass i fired by my landlord bcos i didnt pay his rent im suffering now bcos of iemas my accounts are not up to date today bcos of iemas,its pity for me my id numbers is 8608125706087