Pathetic service Bradlows - Consumer Complaint for Bradlows - Head Office

Purchased a Newbury lounge suite November 2019 was delivered only to find factory faults,poor and pathetic service has cost me a lot to keep making calls to the store and warehouse as they picked up my lounge set and delivered it back without the repairs.They damaged my lounge set by dragging it,when I asked them for a cover to cover the lounge set before they take it they brought cling wrap just to say they had something to cover which didn't cover the set, I am paying for something that I don't have