Bad management and service - Consumer Complaint for Le Charcutier Aoun



SENDER
Charbel Semaan
I already file a complaint about the service.
when i got home i found out that 2 kg where missing from the order, i went back to charcutier Aoun and ask for a manager, they said no manager is available and a supervisor who doesn’t know how to use the LAST (listen, apologize, Solve, Thanks) in case of complaints tried to help me.
The staff on the fish section admit their mistake and gave me the remaining fish.
I ask for the manager mobile but they refused to give me, they ask me to call back later or come back tomorrow. They didn’t even bother to take my mobile number... what a service!!!!
Comment
COMPLAINT #505 - Customer Service Issues
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