Bad service,poor food quality - Consumer Complaint for Barcelos (berea)



SENDER
Ndu
On 10/11/18 went to Barcelos (Berea) order the R132.90 full chicken meal ,firstly there was no one at the till to take my order while they were just sitting and chatting, and then there was a problem with speed point-network issues they said (Understandable), went to withhdraw money came back got my order only to notice that the garlic roll was not there but some small regular rolls definitely not garlic roll, went back to the store I was told there were no garlic rolls..I asked why wasnt I told that when I ordered ..no answer and I was offered fried chips which I told them I didnt want if I wanted a meal with fried I was gonna buy one.... in a few seconds they told they have found one..the garlic roll( I dont know where it came from because they were certain that they didnt have any on stock) ..went home ...and than I found that the chicken was VERY VERY BAD..tasted awful..it was old,hard and all sorts of wrongs
Im very disappointed since I have been supporting this business since 2012...
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COMPLAINT #1618 - Product Issues
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