Given bank account - Consumer Complaint for OK Furniture - Head Office

Bought launch suit 5th of December 2020 from gugulethu ok furniture. The shop failed to exchange for me with the perfect one on numerous occasions until 30th of January 2021.l asked for refund on the 6th of February 2021 and gave banking details to store manager lssac through email after discussing this with him and Simpiwe and Cecil