Disrespectful staff at clicks Welkom Boitumelo junction - Consumer Complaint for Clicks Store - Head Office



SENDER
Celeste Moholo
I was with my sister and nephew at clicks today, the que for self medication counter was long so my nephew was at the que while me and my sister were shopping for other products.A staff comes to us, at that point we were looking at nail products, without greeting or at least an "excuse me" and starts rudely asking if we were in the que. I tell her no but my nephew is. She continues in her very disrespectful and rude tone abd tella us that only 1 person is allowed to que. Mind u we are NOT AT THE QUE, we are busy trying to shop at that point.I stood there shocked at the level of disrespect we are getting from this girl while my sister is responding to her. she then screamed the security guards name and told him to come handle us! maybe there is a policy in the store but the way we were treated was utterly disgusting and unacceptable. That is not how u speak to people who literally put food on ur table by shopping at that store! This was at Clicks Welkom, Boitumelo mall.

We cannot be treated lke dogs by staff at that branch. I beleive the girls name is Granny or something like that.
No client should experience such.
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COMPLAINT #4629 - Customer Service Issues
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