Miss C Van Eeden - Consumer Complaint for Clicks Store - Head Office

I was discharged from hospital at 12pm today, my partner fax the script through to Sunridge clicks for delivery.( pain meds) At 2pm she followed up & the delivery had not gone out yet, now I need the script!! Phone clicks " oh they never arranged the delivery boy for this afternoon" please collect!!!such disappointment, inconvenience,really spoke to 3 different ladies & just no communication!!! Dont offer a service if you cant offer it efficiently!! Very angry & disappointed, & I am in pain!!