Exchange a cell phone - Consumer Complaint for PEP STORES



SENDER
Cristina
RECIPIENT
PEP STORES
I purchase a mobile device on the 28 July at mall north pep stores, manager was rude saying could not show me the cell devices, I must buy without reading the box, sold me a device that was on the show case, device has a visual fault letters not clear. Went to pep stores Savanah mall on 29th ,July to exchange for another mobile device. Manager was rude saying could not exchange and only at the branch where I bought the mobile. Disgusting service. Shame on you.I need a exchange and use to use pep for many years. Not anymore.
It is the 3rd time I have rude service at pep....disgusting
Comment
COMPLAINT #4818 - Refund / Exchange Issues
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