Furniture Contract Dispute - Consumer Complaint for Bradlows - Head Office



SENDER
Crystal Naidoo
I have purchased the attached recliners on credit. It is not even a year old and I have disputed that they are out of balance, it makes such a grinding roaring sound when rocked. The foam underneath bulges. The price that it is sold in store for is ridiculously high and when I compare the price I have to pay against the problems I am currently experiencing, I feel so depressed. The warranty can cover a minimum 5 years, so what happens thereafter??? If there are problems experienced before a year of the contract, then this is worrying as to what would happen in the future years to come. I don't feel comfortable sitting on them as I want to maintain the structure it has. How does one feel comfortable then fearing that the recliner would just end up worse than the first time.
Product Issues Photo

Comment
COMPLAINT #2646 - Product Issues
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