Disgusting employees behavior - Consumer Complaint for PEP STORES

Pep boardwalk Richards Bay. I've complained about this problem so many times and instead of getting better it gets worse. Why is this the only Pep Store that haves unruly staff who scream and shout on top of their voice. Seriously when are the complaints going to be taken seriously. The manager should be fired cos they can't control the staff. Also not giving 10c change eventhough there is in the till. That store is a nightmare