Can not reconnect an LTE line - Consumer Complaint for Vodacom - Head Office



SENDER
Elisha Miller
I was in arrears with our company bill. I paid the bill last week Saturday and all telephone lines were reconnected on the Monday, except the LTE line. I have been given the run around from department to department. Ref no’s SR no’s etc... can’t even find who the account manager is????? No one is able to reconnect this service. This is pathetic and unacceptable. One week has passed and still no internet but you want your money. Well I want a refund and cancellation of this service as it is useless to me. What am I paying for?
Billing or Collection Issues Photo

Comment
COMPLAINT #3212 - Billing or Collection Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.