On 16/10/2020 I was not able to log onto my work servers. When testing the speed I found that both upload and download was less than 1 Mbps.
I logged a request, SR201016-759964, This was closed without any reason.
I logged another request, SR201016-759968, This was also closed without any reason.
I tried calling, but gave up after 5 minutes of waiting. I managed to get thru to the service desk on Sunday morning and logged request number SR201018-763352.
This is the 4th day of outage and still I am unable to log onto work.
If I'm a day late with payment, never mind 4 days, you will be quick to remind and nag me...
So what compensation do I get for not being able to do my work and not being able to access entertainment ???