Refund of over charged purchased. - Consumer Complaint for Bradlows - Head Office



SENDER
Feziwe
I bought a music system of the amount of R1199 a sansui. And the sales man who help me Luyanda Sikunyana. Wrongly charged me R1999 a price of Sony system.he agreed he made a mistake. It was 02/02/2020. And the Manager and his Sales man asked me to take the Sony they are going ro give me a discount then I will pay R1500.and I will get my refund on Monday wich means the 04/02/2020. As from then i didn't get my money.when I call them, they will come back to me, and its end the. They never call.when I asked why they didn't call me and tell me whats going on. Why am the one who have to call them or go to their store. The answer is they have many customers so they are busy. Or they are still busy sorting this with head office.or the are missing documents. Am tired of calling and going to the store, using my money and come back with nothing. Only we will came back to you after nothings happened.
I hope this will reiceve serious favorable condition.
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COMPLAINT #2708 - Service Issues
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