Discrimination of PWD - Consumer Complaint for Mercury Drug - HEAD OFFICE



SENDER
Fherlyn Valdez
Hi Good day! This is Fherlyn and I bought drugs from your store for my maintenance at around 4:30, Dec 10, 2020.I was at the counter checking the items that I need to buy and suddenly I heard the staffs at the cashier talking and saying "PWD" then laugh. The question is what is so funny about it? They supposed to be all professionals there, but they are not doing their job.The name of the staff is Roulene Taeza at Mercury Drug Ampid 1 San Mateo Rizal Branch. I am really disappointed with the attitude of the two staffs at the cashier. It felt insulting and humiliating.If you do have CCTV you can review it there. I hope you can do further action to this matter! Thank you! We should probably one of the Priority not to be insulted!
Comment
COMPLAINT #9690 - Customer Service Issues
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