TV mechanical problem - Consumer Complaint for OK Furniture - Head Office



SENDER
frank seroka
I bought Hisense tv 123cm 49 inch B5200 on 23/11/2020 price R5999.99 i bought cash it tested before it got it got mechanical problem then change bring other one it got tested also it show no sigh and sigh all documents took the tv left the shop due to tv it tested when I arrive at my place then tv does not work I took it back to shop when I arrive at shop I got the salesman who assist for the first time and I explain my problem then took to the manager the answer I got from the manager said to me we can't help you due to already tested that TV the best way can assist you you can go to buy another tv I'm appealing to the top management of ok to intervene on that problem because we can't but something now it but when you arrive at home is not working I think this is the a mechanical or factory problem because first time test and fail the second tv test for a few seconds not a minute please help I don't know where can go now long time buying from ok furniture this is the first and last happen to me Regards
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COMPLAINT #9025 - Customer Service Issues
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