Health issue - Consumer Complaint for Kingsway Clinic

I was very disappointed to go to Brakpan clinic for no help at all. First of all they couldn't find my file with my background history, the nurse refused to help me with a new file and I had an emergency situation. I was sent back and forth because of the file. I was given a referral letter for hospital without check up or being asked what's wrong. The nurse/sister had attitude the entire time