- Consumer Complaint for Converge ICT Solutions Inc.

Hi! In my case, I emailed them to request for a refund because talking to their customer service over the phone is like talking to a robot. They can’t resolve and answer simple questions. However, the down part is, it will take forever to get the refund. I requested for a refund 1st-2nd wk of March but today is May 21, 2020 but no one told me yet how and when I can get the money. But at least via email, you have hope compared to phone calls. I already paid 2 bills from other provider but Converge didn’t refund me yet.