- Consumer Complaint for FedEx Nigeria



SENDER
Ifeanyi Prosper
RECIPIENT
FedEx Nigeria
Fedex Nigeria in collaboration with customs wants to take my package.

A business partner from the USA, Name Rick Furgeson sent a package to both me and my friend with different tracking Numbers, My friend got his package and mine was never delivered, they labeled it fraud as it just got to Nigeria, then after a while , Fedex Nigeria handed the package to Customs and my package was snapped for me showing me what they have wrote on it.

Saying scan is normal pickup but fraud package , Give to Csa

After a while, they said i should just pay for the clearance of the phones and I did and after everything, they said my shipper requested phones been sent back to USA.

I was surprised how incompetent this is and how I have spend money on custom clearance.

If it's fraudulent, why wasn't the other package seized or returned as mine or because my package is bigger than my friends package .

My Tracking Number is : 777588566889

My friends tracking Number is : 777588767940

And he got his package delivered and mine was never delivered even when Fedex sent me an email that I should send receipt of the items which I did send so it can speed up clearance.

I know they probably wants to share my package between them because one of your staff already told me that package would never return to sender and this is how they do if they wants to forcefully take something from someone.

My shipper has already called Fedex USA and they told him I just have to pay duties and taxes in Nigeria to get package and they never mentioned any single problem in my package.

If my package was fraudulent, why was one delivered and the other one didn't deliver?

This package consists of 8 iPhone 11 Pro Max and maybe that's the reason you people wants to seize and share my package.

I will make sure I write about what you guys do to the biggest forums in the country and I would make this post go viral if I didn't get my package because this is sad and very incompetent of Fedex.

Release my package, there is nothing like fraud in my package because if there were, one package shouldn't have been delivered.

Thank You
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