RUDE CASHIER STILL NEEDS TRAINING ON CUSTOMER SERVICE - Consumer Complaint for PEP STORES



SENDER
IRIS MAKHUBU
RECIPIENT
PEP STORES
IM I REGULAR CUSTOMER AT YO STORE ND THIS IS NOT THE FIRST TIME THAT THIS LADY WAS RUDE TO ME TODAY SHE WAS SELLING A CELLPHONE ALL ALONE AT THE TILLS I ASKED HER IF PLS CALL ANOTHER CASHIER TO HELP SHE SAID CANT I C THAT SHES BUSY ND THERES NO ONE TO HELP HER I SAID U ALONE IN THE STORE SHE SAID YES BOLDLY ND THE LAST TYM I WAS DOING A LAYBY I MY TOTAL WAS R380 SHE INSISTED THAT I MUST TAKE OUT R100 DEP I ASKED HER IS IT THE PERCENTAGE THAT THE SYSTEM IS ASKING SHE ANSWERED ME VERY RUDE ND SAID YES I BOUGHT A PACKET OF SWEETS AFTER SHE JUST THREW MY CHANGE ON THE COUNTER ND SHOUTED NEXT EVEN TODAY I HAD TO WAIT FOR HER TO FINISH ND SHE DID THE SAME . ELIZABETH IS RUDE ND BARBARIC PLS TEACH HER HOW TO DEAL WITH CUSTOMERS. RATANDA PEP
Comment
COMPLAINT #4658 - Customer Service Issues
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