Good Day
My name is Jacob Adonis , I purchased an appliance at OK Furnishers , Town Centre Mitchell's Plain on 30 October 2020 on 30 day Delay Payment terms, I dealt with Ian Dangerfield , we shook on it and I paid R2000.00 on R3499.00 product pricing. Since then , I paid the balance of R1499.00 on 30 November 2020.The arrangement was that I collected appliance on paying the balance ,
I tried to collect , then I was told by Ian Dangerfield that all stock they had on the floor were sold off.
He said new stock would arrive on 01 November 2020 and that he would call for me to collect , to date , no call received.
I called back on 02 November 2020 enquiring about my purchase , all kinds of excuses were then issued .
It reads as follows:
Black Friday even though I ordered product a month ago
Our warehouse did not deliver , they will come the following day.
Sometimes people cancell Delay Payment purchases that's why we don't keep stock.
I called back the 03 November and was told the Warehouse did deliver but they did not deliver any appliances , only furniture.
At this stage I am very irrate and disgusted ,
I informed Mr Ian Dangerfield that I would like to cancell my purchase because I know He , and by extention , OK Furnitures did not , is not abiding by the agreed upon terms of purchase.
I was the informed I would be charged a 1% cancellation fee for cancelling , I feel this is totally unacceptable because it is not I who is reneging on our agreement.
Regards
Irrate , Dissapointed Customer
Jacob Adonis