Not recieved the items ordered - Consumer Complaint for PAN EMIRATES FURNITURE

I ordered items online order no-wu0118353and I went to collect it in Abu Dhabi airport road they said it will be next day. I went there 2nd time to get the items they said items not there . I waited there an hour and they checked the items and delivered only few items without checking properly.I ordered 23 items and given me only 7 items. I called them but no answer I called customer care they said they will inform the store and they will call me back but still I haven’t received any calls or items.