- Consumer Complaint for LBC - Head Office

Same with me sir. Just today September 18th. When I checked their page it says that the store hours is 8 am - 5 pm but when I enter the lbc branch they also said that its already closed. I arrived at the branch around 4:30 pm and I got the update for my parcel that the branch received it around 4:10 pm today sept 18th. The staff also said that the branch is open around 8:10 am and closed by 3:00 pm but the page says the operating hours is 8am-5pm. So disappointed since the package is delayed. The sender send my order to lbc pasig branch last monday sept 14th. And no updates from the page that the pasig branch received it. I waited for 2-3 days and still no update from the tracking page. So disappointed with lbc for providing updates. The sender apologized for the trouble since i know its not their fault.