Customer complain. - Consumer Complaint for PEP STORES



SENDER
Kefentse Mashile
RECIPIENT
PEP STORES
My name is Kefentse Mashile, I’m from Diepkloof zone five.I went to Baragwanath Black Chain PEP store on Sunday to send clothes through paxi,they said the system is offline I should come back on Monday 14/09/2020 I went back on Monday as they said,when I got there they told me I have to have a PAXI Code which I didn’t have because I have used paxi before and they didn’t tell me anything about the code I just had to tell them the place.The lady called Patricia said to me “this is a different pep, the stores are not the same in a rude way off course.She left me there clueless and continued helping other customers.
Here are my contact details:0797488136/0729631297.
Comment
COMPLAINT #6321 - Customer Service Issues
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