fake bed - Consumer Complaint for Bradlows - Head Office

I bought a Restonic base set in December 2018,within 3 months i was already feeling the springs i lodged a complain 2 times but i was not helped.i reversed my installment to get attention and WOW it worked,they called me and i told them my problem,they said they are going to fix it.i then went to report it at a store but NOTHING happened still.i am still paying for my installment but i am no longer sleeping on it because it makes noise and the springs are now worse.what is it that i must do to get help?I was told that i qualify for R30 000 credit as i am a good payer but how will shop at your stores if you guys are treating us like this?