Requested transfer of fibre line on 7 December 2020. To date, Vodacom service agents are unable to confirm the installation. I am promised on a daily basis that I will be contacted by a technician with no avail.
SR201207#938824
Relocation istallation - Consumer Complaint for Vodacom - Head Office
RECIPIENT
Vodacom - Head OfficeReply by Eva Govender on 14 January, 2021
Comment I am experiencing exactly the same issue. They give me a different answer everyday and now the sales guy I initially dealt with as well as the lady in relocations cuts the call every time I try calling them!
I have been waiting since 20 November and have paid for December and January but no service!
It’s pathetic!
I have been waiting since 20 November and have paid for December and January but no service!
It’s pathetic!
COMPLAINT #10907 - Customer Service Issues