STAFF are RUDE - Consumer Complaint for LBC - Head Office

Hi, Good day! I'd just would like to file a complaint that your LBC STAFFS in DRAGON 8 MALL, Divisoria Tondo are so rude. Not all staffs. I guess the guy with a tattoo doesn't even know good customer service works. I've been delivering parcels thru your 95 pesos cod since that's where we can save the delivery fee. I have my parcels with me and since it's big so I asked if I can have 10 small boxes. He immediately informed me without hesitations that he won't be providing since the boxes are reserved for regular mails. So, I just said,"Really?" I went back the other week and asked again if he can. But still insisted NO with having an arrogant and rude face and expression and Wow ha! And even the white girl with short hair assigned in remittances is also rude. Then I informed hom,"Ahhh tlga ba? Ikaw lg ata ngsabi nyan eh. I'd rather complain nlg because of your attitude." He then replied, "Cge complain ka lg." Really? Is this how you trained good customer service LBC? Ohhh my nerves!!! So, I decided to went to juan luna branch. Other way around, staffs in juan luna branch are so accommodating and they even provided the boxes without hesitations. To my conclusion, well... you might lost customers because of your rude staffs. I hope this will escalated.