Good day.
Your employee Zenande Nkalweni (Pharmacy assistant) was at Specs 4 Africa to collect spectacles. I do not work for the Optometrist I work for the doctor who shares the premises/ shop with the Optometrist. The optometrist receptionist was on lunch (2pm-2:30pm) I advised her of that. She insisted on me giving her the receptionist personal cell number. I informed her that i do not have the permission to issue her number. I instead gave her the landline number and advised her to call back at 2:30 or come back at that time. She then threw the pamphlet at me and called me stupid. I informed her that there is no need to be rude that i am trying to assist her and she replied saying that i am not helping I am being stupid.
I found this whole incident to be extremely unacceptable and upsetting as she was wearing her white pharmacy coat. What kind of image is she setting for Clicks. Is this the type of employees representing the Clicks brand. I tried to assist her even though I do not work for the Optometrist yet i got called stupid. Her behavior was disgusting. What is really sad is that she was wearing her Clicks Pharmacy coat.