LONG DELAYED RELEASE OF BENEFIT/PAYMENT - Consumer Complaint for Eternal Plans Incorporated - Head Office

My cash allowance of 2019 (supposedly given in the 2nd quarter) has been delayed for more than a year now. This was before pandemic so the lockdown should not be a reason for the delay. My 2nd cash allowance should also be this 2nd quarter of 2020. I have been contacting the management and they have not given any reply.