Still waiting for my staff to be delivered since24th of November - Consumer Complaint for OK Furniture - Head Office

I bought a defy 4plate and a 152cm dream gold bed on 24 November they told me it will be delivered on 25 November atOK Bluedowns paid cash and delivery money too but I only received a defy stove on the First of Dec. Still waiting for the Bed to be delivered if I call them they keeps on telling me they going to deliver today but until now I'm still waiting for my Bed. I don't know what kind of service is this..I'm really disappointed with your service try to care about your customer so that we can come an purchase again at your shop because you chasing a lot of customers now with your Bad service.