I went into Clicks Bellville yesterday to buy my monthly essentials with no issues whatsoever. I received excellent service and the staff were professional as usual.
Today I go to Clicks Erica Square and I am told by security to leave my bag on the floor near the entrance. The bag is a shopping cooler and I explained that it contained important items that cannot be replaced. The items aren't sold at Clicks if they're worried I'd be stealing.
I also explained that I've never not anywhere in the country or the Western Cape been told to put my shopping bag on the floor at Clicks.
I waited for the manager but she/he was busy and I couldn't wait any longer as I have meetings and research waiting for me at home.
I am highly disappointed in Clicks. Why am I being to leave my shopping bag for the first time ever on the floor?
Honestly I am angry and dissapointed. I would never expect this kind of treatment from one of your stores.