bad client experience - Consumer Complaint for Clicks Store - Head Office



SENDER
Masixole Maneli
I went to clicks cobblewalk mall and I was looking for Lennon Duiwelsdrek and two clicks ladies cam and asked if what I was I looking and I told them what I was looking and they started to laugh and they call the other one to come and listen how I pronounced the name of the item and they continued to laugh and I did not see a reason for them to and since I interred the store they were following me as if I was there to steal and they made me feel uncomfortable , I then spoke with the store manager and I told her about the employees behavior seems they forgot that I ma the client and I'm there to keep the store afloat so they can be employed , but well they continued even to make noise even after I told the manager about the behavior of the two employees and as a loyal clicks customer that behavior is unethical and I don't that it is aligned with clicks values and believes, if they keep behaving that way you guys will have no clients that support you .
I hope that the store manager dealt with my concern and I'm accepting an apology seeing that they treat people based on their skin color.
Comment
COMPLAINT #5744 - Customer Service Issues
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