Good day.
We have been customers at Clicks Brackenhurst for many years, and have 2 x repeat scripts we collect monthly.
The last couple of months we only receiving notification on the 1 and nothing on the other. I have tried getting this corrected but with no luck. I tried calling them this morning as my meds are now finished and no sms received again, inquire on my script.
Only after the phone rang for several minutes, was it eventually answered and I rudely informed: "the pharmacy is busy, there is a line, phone back another time" the person then hang up.
All i want is that both my scripts are filled at the same time, and i am being notified to collect at the same time.
Surely this is doable?
This is not the level of service I'm driving pass two Deschem-stores for.