At Idutywa OK furniture the employee called Raster was refusing to help my spouse. She sent TV for repair, he said he won't take the TV without it box and it's I'm no longer have. Is it a policy or procedure to come with the TV covered?
Please help me on this and take a corrective, it is the second time doing this, last year I sent washing machine he did the same thing. My account number is 4452 /005157 /08.