Poor Service and lack of respect - Consumer Complaint for Vodacom - Head Office



SENDER
Mojalefa Morake
Good day, on the 14 Dec 2020 I canceled my contract for fibre as I was relocating to Durban, the house I moved too doesn’t have fibre capabilities. SR20121214-967894 was issued, since then my life has been a living hell, I have send from pillar to post, have been asked resubmit documents like 3 times now.

Can you please help. I tried your Twitter account I didn’t get any help. When I follow up on my issue I get issued a new SR number.
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COMPLAINT #11642 - Contract Issues
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