I am concerned about the number of times your call center has been contacting me as new bradlows customer, reminding me about my up coming dates of payment, Honestly, I don't expect to be called more than 3 times to be reminded of payment daythat when i actually never defaulted making payments. my account is only two and 1/2 months, and most interestigly I have received close to ten calls reminding me to pay. When I asked why I'm being called so many times, I'm told that probably the people who called previously didn't record the calls they made. To tell the truth, your employees, omissions of registering calls made to customers is a serious inconvinience and irresponsinsibilty on the part of the company. What is even irritating is the fact that when you tell a caller that you are driving they would just insist on interviewing you, and this is rude and inconsiderate. With all that I will kindly request that you review your policy so that customers can be reminded at least once prior to payday and other calls can be made for defaulting accounts.
I hope you will take heed of my concern
Thank you