No servise - Consumer Complaint for OK Furniture - Head Office

OK Furniture - Head Office

Pvt Bag X10036 Edenvale 1610 South Africa, Edenvale


SENDER
Nicolette Duvenhage
RECIPIENT
OK Furniture - Head Office
No servise
Bought leather corner unit from Ok Phalaborwa on 1 February 2019, for R24999 cash, one chair is like lazyboy, that chair broke and on 22 January 2020 I reported it at the store, 2 weeks later went back, no respons yet. Waited 2 more weeks nothing, went back on 21 February promise I will get response in 1 weeks time. Today is 3 March and nothing yet. Nearly 2 weeks again. I get now fedup. Good to take my money but no client service. Please advise.
Pres. Brandstr
Phalaborwa
Reply by Benneth Risimati on 6 May, 2020
My wife ( Mavis Nkhensani Maluleke I'd 830905 1352 083, Contact 0730491863) purchased some couches on the velue of R17.000 on December 2019 Only to find out that our couches are (different) not the same.
The sales person was African Female Person Maria, Thohoyandou Branch.

I am pleading with you to help me on this regards

B. Risimati
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COMPLAINT #2692 - Guarantee Or Warranty Issues
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