Items paid for not being delivered - Consumer Complaint for OK Furniture - Head Office

I bought a set of defy 3 pieces combo stove, on the 8 of January 2021, to date I'm being treated bad by the sales person and he even called me to threatening me, I wrote several emails nothing is happening,this item are bought cash. He called me saying he is tired of my attitude I must come and cancel my purchase and take my money, so I want to know is this how customer service is being done at ok furniture, the sales person is floyd from tzaneen ok furniture. I want this matter to be addressed and the bad service that I got from ok I need it to be addressed, and how long must I wait to enjoy my items.