Hi
Why is it when you go to send parcel to Pep Eshowe they ask you about a store code for where you want to send? What nonsense is that?! And they don't help you if you don't have it. So, my question is how am I, as a customer supposed to know store codes? If so, why is that done in certain pep stores and not in all of them?!! It honestly wasn't even declared when this service was first advertised. I work at manufacturing, if there's an issue with a product I'd request information on the product the customer bought. You'd never hear us say we want the product codes for that product because we know that we are the ones that know that, not the customer. Please stop this nonsense that you're doing seriously!!!!
And to top it all off, when my mother goes to Pep to do the same thing nobody asks her for store codes!!!! So who gets to receive this treatment and who doesn't?!!
I'm really highly irritated and furious about this whole nonsense going on right now!!! Please fix it urgently!!!