In March I applied for a new contract for 2 P30 light (double deal) and it was approved but I never received my order. Every day when I follow up on my query they telling me different stories. On the 30th of April I called and spoke to Lloyd Mthiyane who advised me that my order has been Cancelled then he did another application for me then it got approved but well when I asked them when will delivery take place they telling me that the order has been Cancelled again. I am very disappointed with the service received from Vodacom. They don't take my query serious. Instead they keep on doing many applications for me and that is affecting my credit score. Can Nokwanda, Lloyd and kalie give me a call and explain to me why my query is not resolved and why these two agents (Nokwanda and Lloyd) keep on affecting my credit score. All I want from Vodacom is to get the phones I applied for because clearly it shows that I am not important to Vodacom.
Since from March till date I haven't received my order. Poor service no wonder why people are leaving Vodacom. I should have just went to a different service provider only if I knew that I will be treated this way. Get my two phones delivered to me, I don't care how u do it but I want my order.