Unfair Treatment Towards Customers - Consumer Complaint for Clicks Store - Head Office



SENDER
Nomvuyo Mbokazi
I am writing to mainly enquire if it is legit for the staff to buy items for the public using staff discounts?
My perception is that Clicks contributes greatly towards the destruction of families as mostly the female staff buys items at discounted prices for males who are not related to them and this leads to affairs. If it is legit can we at least all be granted the access for the staff to buy for us at staff price even as strangers or normal prices? The previous special that ended 19th August, do you know what the staff does with them, they don't own these things as these things are sent off to other households. I sometimes even wonder if they buy these items or take them without payment. Please train your female stuff to be professional at all times. Men will always come in and go out of the store and it does not mean they need to have affairs with them. This is happening in many stores but those in Nkomazi Area (Malelane) are worst. Imagine:Can a Cashier afford to buy a "male friend" a gift from Clicks worth R1500 - R2500 from the personal salary? Hence i say their take without payment, or rather steals from Clicks.
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COMPLAINT #6101 - Other Issues
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