not up to standard - Consumer Complaint for Barcelos

receipt no 3691, the chicken at mt edgecombe old mill convenience centre is always cold to the bone. this is so irritating and frustrating, especially when I have to wait 25mins for my order and get served with a meal straight from the fridge. i ask for my chicken to be made well done, but the chicken is white as a ghost. i asked for extra basting sauce, the chicken is dry as ever, the chicken advertised looks delicious, but thats not what we get. why is this always the case? we never get what we ask for? unhappy and disappointed