Payment Issue - Consumer Complaint for York International Hotel

I have booked on 3rd dec 2017 one single room for 2 pax through york international official website https://book.revato.com immediately 270 AED has been deducted from my Adib account and i have checked in on 5th dec 2017 on that time Receptionist said we have received payment and you need to pay only 10 aed and on 6th dec 2017 on the time of check out i was told still we haven't received payment we just hold your money as a guarantee and you have to pay again now and i paid again 270 aed via Adib Debit card and Male receptionist and one lady her name is Omega Pidaliso(Reservation & Sales Agent)said you will received that hold money in 15 days in your bank account i would like to ask only one question why i have to pay two times and wait for my money this is really unacceptable still it,s 1 month about to finish i didn't received my money. please see the below attached file details of double payment.